Business phone number: local presence and follow-up across Canada

Built for Canadian service businesses. Essential $79 CAD, Growth $149 CAD per month. Pay in CAD. Learn more: Sowa Answers.

Two ways to set it up: a new Canadian number, or keep your own

You have two clean options, and neither one disrupts your current line. The first is to get a fresh local Canadian number from Sowa with the area code your customers recognise — useful if you're launching, rebranding, or want a dedicated line that rings to the receptionist and nowhere else. The second is to keep the number you already advertise on your truck, your van wrap, your Google listing, and every invoice you've ever sent — and simply point its missed and after-hours calls to Sowa.

Forwarding vs porting — and why you don't need to port

Portingmeans moving your number off your current carrier entirely. It works, but it takes paperwork, a transfer window, and the risk of downtime while the port completes. For most owners that's more friction than the situation calls for.

Call forwardingskips all of that. Your existing carrier stays exactly as it is; you just set a forward (on no-answer, on busy, or always) so unanswered calls roll to your Sowa number. There's nothing to migrate, no transfer window, and you can turn it on or off yourself in minutes. You keep your number, keep your carrier, and still get a receptionist on every call you can't pick up. That's a real advantage over services that require you to hand over your line before they'll answer a call.

What happens to a forwarded call

When a call reaches Sowa — whether on your new local number or forwarded from your existing one — it's answered 24/7 in your business name, or the caller is texted back within seconds with your booking link if you're running missed-call SMS. The caller never hits a dead voicemail. You get the summary and a TAKEOVER alert so you can jump in live when it's worth it. To see what the caller receives, read missed-call follow-up SMS in Canada; for the full product overview see lead capture for service businesses.

What you get

• A new local Canadian number, or keep your own via forwarding — your choice.
• No porting required, no transfer window, no carrier change.
• 24/7 answering or missed-call SMS within seconds with your booking link.
• TAKEOVER alerts so you can step in when it matters.
• Pay in CAD. 7-day free trial, cancel anytime.

Pricing

Essential $79 CAD, Growth $149 CAD, Pro $299 CAD per month for AI Reception + Call Capture. Full pricing on the homepage.