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Industries

IT & managed services

Severity matters. Sowa captures issue class, affected systems, and callback—aligned with your runbooks—then texts ticket links you define.

Server room blue lights and IT infrastructure
Photo · Unsplash

Why Sowa fits your industry

After-hours tickets need severity and system class. Sowa captures impact, affected users, and callback—aligned to your runbooks—before paging on-call engineers.

Why teams choose Sowa

  • 24/7 AI answering in English & French where you need it
  • Instant SMS follow-up with booking or next steps
  • Call summaries and alerts in your dashboard
  • Flat CAD pricing — train Sowa from your website or Google profile
How it works

Ring to booked in seconds.

01

Forward your line

Send calls to Sowa when you're busy or after hours. Keep your existing number.

02

Sowa answers like you

Trained on your services, hours, and pricing — professional, never robotic. English and French.

03

You get the booked lead

Transcript, summary, and SMS follow-up sent automatically. You just close.

Stop losing jobs to missed calls.

Set up in minutes. Sowa answers today.