Industries
IT & managed services
Severity matters. Sowa captures issue class, affected systems, and callback—aligned with your runbooks—then texts ticket links you define.
Why Sowa fits your industry
After-hours tickets need severity and system class. Sowa captures impact, affected users, and callback—aligned to your runbooks—before paging on-call engineers.
Why teams choose Sowa
- ✓24/7 AI answering in English & French where you need it
- ✓Instant SMS follow-up with booking or next steps
- ✓Call summaries and alerts in your dashboard
- ✓Flat CAD pricing — train Sowa from your website or Google profile